Privacy Policy

Last updated: 6/21/2025

1. Introduction

LAB UPGRADE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide, such as when you contact us via email or fill out forms on our website.

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

3.1 Types of Cookies We Use

  • Necessary Cookies: Essential for website functionality
  • Analytics Cookies: Help us understand how visitors use our website (Google Analytics)

3.2 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about your use of our website, including:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • Device and browser information

This information is processed by Google in accordance with their Privacy Policy. You can opt out of Google Analytics tracking by declining analytics cookies.

4. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our website
  • To analyze website usage and improve user experience
  • To respond to your inquiries and provide customer support
  • To comply with legal obligations

5. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: For analytics cookies and marketing communications
  • Legitimate Interest: For website functionality and security
  • Legal Obligation: To comply with applicable laws

6. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request information about your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request your data in a portable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at office@labupgrade.io

7. Data Sharing and Transfers

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • To service providers who assist in website operations (e.g., Google Analytics)

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: office@labupgrade.io

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.